Currently accepting 2 new clients this month

For growing service businesses

Your business is growing.
Your systems aren't keeping up.

We build the operational infrastructure that removes the ceiling. Custom systems, fixed price, built for how your business actually works.

No pitch. We map your situation first.
Built for 10 to 60 person service businesses.
You decide if it makes sense.
880hours / month

lost to manual work at a 20-person agency

$22Kwasted monthly

in labour costs on work a system should handle

$264Kannual drag

most founders never quantify

The real cost

Find out what your operations are actually costing you.

Adjust the sliders to see your numbers.

20 people
5100
1.5h
0.5h6h
$40/hr
$10$150

Your annual operational drag

$316,800

The $3,500 blueprint pays back in 0.1 months of savings.

Book the Blueprint call
AreaWithout a systemWith OpsAudit
Reporting
Compiled manually every week
Runs automatically every Monday
Client onboarding
3 days of back-and-forth
20 minutes, consistent every time
Operational knowledge
Lives in one person's head
Codified in a system anyone can use
Finding the problem
You wait until clients notice
Mapped before anything breaks
Building the fix
You specify, someone builds
We diagnose and design the right system
Scaling
Each new client adds more chaos
Operations scale with growth

What we've built

Every one started as a small, defined request.

B2B Marketing Agency / Stockholm

Hey Sid

Before

50 enterprise clients managed entirely in Google Sheets. Reporting built by hand. Zero client visibility into campaigns.

After

Full client dashboard with live ad stats. Automated weekly reports with zero manual input. LinkedIn and Meta data apps. Complete onboarding system.

Starting point

“Move our data from Google Sheets to Supabase.”

6 months
Data Intelligence Company / India

Export Genius

Before

Product vision with no technical infrastructure. No team. No architecture.

After

Full web app, Chrome extension, admin panel, programmatic SEO, ElasticSearch at 3M records. Acting CTO for 18 months.

Starting point

“Build us a Chrome extension.”

18 months
Outdoor Advertising / India

The Billboard Company

Before

Entire business knowledge lived in the owner's head. Proposals took 3 hours. Owner skeptical of technology.

After

Interactive map tool. Price history system. Automated PDF proposals. 3 hours to 8 minutes.

Starting point

Owner's son recognised the risk.

Fixed project

The transformation happened because we looked at the business underneath.

How we work together

Three ways to engage.

Start here

Operations Audit + Blueprint

$3,500fixed · 100% upfront · 5 to 7 business days
  • +90-min structured discovery session
  • +Operational bottleneck report in plain language
  • +System architecture blueprint with prioritised build order
  • +Build vs buy recommendation per component
  • +30-min debrief walkthrough call
  • If the blueprint does not give you a clear, actionable path forward — $1,500 refunded. No questions.
Ongoing build

Operating System Retainer

$4K–$8K/month

3 month minimum

  • +40 to 80 hours build per month
  • +Monthly 45-min operational review
  • +Priority response SLA
  • +Direct access to Harsumeet, no handoffs
Entry$4K · 40 hrs · 48hr SLA
Standard$6K · 60 hrs · 24hr SLA
Priority$8K · 80 hrs · Same-day
Talk about the retainer
Full engagement

Full Infrastructure Build

From $20K

Fixed price, 40/30/30 payment

  • Full operations platform
    $35K–$55KHey Sid model
  • Full product from scratch
    $50K–$80KExport Genius model
  • Institutional knowledge to software
    $20K–$35KBillboard model
Scope a full build

The process

What the first week looks like.

Three steps, no ambiguity.

01

Discovery session

90 minutes. We map every workflow your business runs, where it breaks, and what it costs. You tell us how the business actually works, not how it is supposed to work.

02

Blueprint delivery

Days 2 to 5. We analyse everything and produce a precise, prioritised system design specific to your business. No templates. No generic recommendations.

03

Debrief and decision

Day 6 or 7. We walk through the blueprint together. You leave with a complete picture and a clear path. The decision to build is yours.

The outcome

What your business looks like when the system works.

Week 1 after build

Client reports run automatically every Monday. Zero manual work.

Month 1

Onboarding a new client takes 20 minutes, not 3 days.

Month 3

Your team stops being the bottleneck. The system holds the knowledge.

Ongoing

Operations scale with your growth. Not against it.

Right fit

This works for you if...

01

Digital marketing and B2B agencies

You have real clients and real revenue. But your team spends more time managing tools than doing work. Reporting is manual. Onboarding is inconsistent. You know it needs to change.

02

Data and intelligence companies

You have a product vision but no technical infrastructure. You need someone who can architect the whole system, not just build a feature.

03

Operations-heavy service businesses

Your workflows work but depend on specific people knowing specific things. When they are unavailable, everything slows. The knowledge needs to be in a system.

04

Traditional businesses going digital

You have a real operation. What got you here will not get you to the next stage. You need someone who will look honestly and build what it actually needs.

Who you're working with

Talk to Harsumeet.

Nobody hires me directly. In 10 years of doing this work, it has never been the business owner who finds me first. It is always someone close to them — a founder's technical friend, an owner's son, a trusted colleague who recognised a problem and went looking for someone who had solved it before.

That person is staking their credibility on the recommendation. I think about this constantly. It is why I build things that work, and why I stay until they work.

HS

Harsumeet Singh

Founder, OpsAudit

  • 10 years building operational systems
  • $200K+ in completed engagements
  • Expert Vetted, Top 1% on Upwork

Common questions

FAQ

The clients we work with usually have someone technical too. The gap is not technical skill — it is time. The developer is focused on the product, not the internal tooling. We come in specifically for the operational infrastructure layer that nobody has time to build properly.

A freelancer builds what you specify. We build what your business actually needs — which is usually three layers deeper than what you can describe in a brief. The diagnostic is how we find what needs to be built. Skipping it is how projects end up solving the wrong problem.

That is worth looking at honestly. The businesses we work with are typically spending more on the manual work we replace than the engagement costs. The ROI calculator gives a rough number. If the gap is real, the budget conversation usually changes.

Always. The billboard company's owners did not understand software. The Hey Sid founder was not a developer. The work we do translates the business problem into a technical system — you do not need to understand the second part to benefit from the result.

No. The blueprint is yours completely. You can take it to any developer, agency, or internal team. Most clients do choose to continue — but that decision happens because of what they see in the blueprint, not before it.

Every engagement starts by mapping your business specifically — not applying a template. The blueprint is designed around how your operations actually work. That is what the discovery session exists to produce.

Week 1 is discovery and blueprint delivery. If you continue, we schedule a kickoff, agree on the first build sprint, and work in 2-week cycles with a review at each milestone. You get direct access throughout — no project management overhead.

Still have questions?

We're happy to answer anything before you decide.

harsumeet@opsaudit.co

Your business is growing.
Your systems aren't keeping up.

That gap costs more than most founders realise. Here is what we do about it.

Currently accepting 2 new clients this month.